Support

Getting started

Sign-in requires a valid @usc.edu or @alumni.usc.edu email. Enter your email on the homepage and we’ll send a 6-digit code. Enter the code to sign in, no password needed. If your code doesn’t arrive within a couple minutes, check spam or request a new one.

Buying

Browse the campus feed by category: services, food, popups, housing, or goods. When you find something you want, send the seller a request with a short message saying what you are after. The seller has 72 hours to approve. Once they do, a conversation opens in Flipd where you can sort out the details.

Selling

Create a listing with a clear photo, price, and description. When a buyer sends a request, you see their name, school, year, how many exchanges they have completed, and their message. You have 72 hours to approve or decline. Approving opens a conversation with them, and declining lets you add an optional reason.

Safety tips

Meet in public, well-trafficked campus locations for exchanges. Trust the verification, but use good judgment, since Flipd verifies USC email addresses, not the details of any transaction.

Keep conversations in Flipd until you are comfortable. Requests cannot include phone numbers or social handles, which keeps a seller from being contacted off-platform before they have agreed to it. Report any listing, message, or user that seems unsafe, fraudulent, or against these guidelines.